6 Sep 2022

Full-Time Customer Service Manager Job In Bahawalpur

Meezan Bank – Bahawalpur Branch – Posted by Anadia Khan Bahawalpur, Punjab, Pakistan

Job Description

Responsibilities:

Investigate customer’s problems and find solutions.
Communicate with customers via phone, email, or letter.
Hire, train, and terminate customer service agents.
Provide scripts to read from during phone calls.
Handle major incidents that cannot be resolved by agents.
Resolve complaints and order issues.
Ask customers to provide feedback on agents and customer service experience.
Keep abreast of new company products and services.
Issue refunds to customers.
Oversee product exchanges and returns.
Analyze data and statistics.
Compile and print reports on overall customer satisfaction.
Isolate and identify areas of improvement.
Train agents on how to adequately address problem over the phone or how to write correspondence.
Work with management on customer service initiatives.
Utilize social media to respond to customer complaints and praise.

Requirements:

The candidate must being in Bahawalpur.
Work experience in a related field required.
Salary and accommodation Depend on experience.
To apply pleaseĀ  send a CV.

How to Apply

Click Here To Apply

Job Categories: Customer Service Manager. Job Types: Full-Time. Job Tags: Customer Service Manager. Salaries: 80,000 - 100,000.

Job expires in 11 days.

131 total views, 1 today

Apply for this Job